JCNE adhering to the idea “customer first, round-the-clock service”, provides perfect technical service which contains: microscopic location, technical training, installation supervision, commissioning operation, troubleshooting and so on. Combined with comprehensive project management system, with professional personnel, carrying out the entire journey service, JCNE provides a satisfied after-sale service for all customers.
Based on practice of many years’ installation, commissioning operation and maintenance, JCNE has built up an excellent skill, good attitude, strong responsibility, and 24 hours standby after-sales service team, which consists of more than 100 personnel of electrical, mechanical maintenance service. With this service team, JCNE undertakes implementation of project, installation and maintenance service, making fast and correct reflection to solve any problem in process of project, so that to meet the requirement of our customers amount of wind power generation.
In each wind farm, JCNE appoints a special project manager who is responsible for the transportation, installation, commission, operation, and maintenance services in the wind farm. Professional technical support strength and high efficiency service have been unanimously approved and highly valued by the users. And these have also made a strong guarantee for the stable operation of the wind turbine units
November 10,2009, jointly organized by China Guodian Corporation, China Long Yuan Power Group Corporation Limited. and China Electric Power News,“China Wind Power Development BBS”was held in Beijing. The National Energy Board, the five major power group companies, a lot of power investors and wind power industry experts attended the forum. BSTG won the honorary titles of“Excellent Supplier of Chinese Wind Power Equipment”and“Excellent Service Supplier of China Wind Power”in the forum. BSTG is the only one wind turbine unit manufacturer who won two honorary titles.
January 8,2011,guidance from the Population Resources and Environment Committee of the CPPCC National Committee supported by the International New Energy International Organization, International Academy of Investment Environment, jointly organized by China International Economic Development Association, Nation Low-Carbon Economy Media Alliance and Xiamen University China Energy Center for Economic Research, Annual Conference of “2010 Economic Development of China’s New Energy Industry”was held in the China Hall of Science and Technology. In this annual conference, JCNE was named“2010 China’s Most Influential Enterprise of New Energy Industry”.
